customer service

Supporting Third Parties in the Energy Market

We seek first to understand your requirements and those of your customers and we place great emphasis on developing trusted, reliable partnerships with all of our selected TPI clients.

Trustpilot 5 Star
Ofgem Regulated

The TPI Pledge

Industry leading tender response times

We've invested heavily in the people, systems and processes necessary to ensure that we respond to you in market leading times. Whether it's a tender response or an account query, we'll ensure that you're responded to as quickly as possible.

Bespoke support team, led by a dedicated Account Manager

Our dedicated Account Managers develop strong relationships with their TPI clients, liaise with internal support teams and deliver seamless experience that covers all aspects of account management and reporting.

We protect your business and won't approach your customers directly

Have complete peace of mind in the knowledge that we'll put your needs first and be open and honest with you at all times. we will never sell direct to your customers and we'll be transparent in all our dealings with you and with them.

Fully flexible, tailor-made bespoke solutions

We contract for non-half hourly, half-hourly and gas meter points. We offer a fully fixed and fully inclusive gas and NHH matrix, and we'll tailor our solutions to meet your customer needs.

third parties and consultants

Your energy partner with a personal touch

At UGP, we value the critical role that Third Parties and Consultants (TPIs) play in the energy sector.

We understand that the little things make a big difference. In a world dominated by automated systems and digital interfaces, we still believe in the power of personal service.

We’re committed to bringing back the human touch to business energy solutions, providing you with direct, reliable access to a dedicated Account Manager.

We go beyond energy supply to build long-term, trust-based partnerships.

TPI REGISTRATION

Register with us

Complete our registration form today.

We’ll call you back within 48 hours.

new meter connections

From infrastructure support to installation, we've got you covered

Looking for a new gas or electricity connection? We’re here to help!

Whether you need a gas meter, half-hourly (HH), or non-half-hourly (NHH) electricity meter, our expert team will guide you through every step. From providing a quick quote to coordinating meter installation, we ensure a smooth and hassle-free process. Click below to learn more.

site works new connections gas electricity

Reasons customers choose UGP

Competitive Pricing

Offering great value for money on your business gas and electricity supply; we've helped thousands of businesses across the UK reduce their energy spend.

Renewable Power

Reduce your carbon footprint and demonstrate your commitment to sustainability with our renewable power product.

Account Management

Dedicated Account Managers can handle the switching process on your behalf, align contract end dates and provide valuable market insights.

Flexible Solutions

We offer a range of solutions for all businesses, no matter their size. Even if you suffer from a poor credit rating, give us a call to discuss your options.

UK Call Centre

No more endless phone menu options and lengthy call waiting times; our dedicated UK customer service team is always on hand to help.

Smart Metering

We offer several smart metering options that offer you total control of your energy usage and billing.

EV Charge Points

Reduce your carbon footprint by talking to us about the installation of electric vehicle charge points for your employees, visitors and customers.

Highly Rated

We are 5 star rated on Trust Pilot, giving you full confidence that you're in safe hands when you work with us.

Rated 4.9 out of 5

Did we mention we’re the UK’s highest rated business energy supplier on trustpilot.

Wind turbines renewable energy

Our renewable energy offering

Reduce your carbon footprint with renewable electricity.